Who We Are
Our
consultants stand out. Integrity and commitment to excellence
are at our core. Our team includes:
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Organization Development Experts |
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Business Strategists |
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Thought Leaders in Change Management |
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Project Managers |
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Process Specialists |
AMI consultants have graduate degrees in business and/or
science. On average, we have twelve years of consulting
and business experience in a variety of industries.
Our consultants have experience with the following organizations:
We are passionate about working with organizations
to help them achieve their goals.
The AMI Team Annie Merkle,
MA, President and Founder
Annie Merkle is the founder and President of The AMI Solution.
She has designed, developed and delivered successful team
development and organizational change management programs
for Fortune 100 companies, non-profit organizations, and small
businesses. Annie began consulting with Ernst & Young
in their business transformation practice. With E&Y, she
served as project leader for a Human Resource transformation
project at a Fortune 50 financial services firm. Prior to
consulting, Annie served in several capacities in a variety
of organizations. She began her career in the Information
Technology Division of Federal Express, serving as a systems
trainer and business analyst before taking on major international
project management roles and change management assignments.
Her process development and change management expertise improved
the effectiveness of the IT organization and a number of business
operations in North America, Latin America, and Europe. After
FedEx, Annie was an account manager with a subsidiary of Briggs
& Stratton where she established operating cost reductions
for OEM clients through improved communications with their
dealer networks. She also experienced Silicon Alley’s
dot-com years as Vice President of Corporate Development at
TechSpace, Inc. (a provider of short-term flexible office
space) where she established its business solution service
line for its dot-com clients.
Annie founded AMI in 2001. She received her Masters in Organizational
Psychology from Columbia University and her Bachelor of Arts
from the University of Michigan. She is on the Board of Directors
of the Organizational Development Network of Greater New York
and is a guest lecturer with the Organization and Leadership
program at Columbia University.
Susan Ward, PhD, Principal
Susan Ward heads AMI’s internal operations and client
focused process and strategy projects. She has a broad range
of experience including reengineering and team effectiveness
and expertise in data collection and analysis. Susan came
to AMI from American Express where she led internal reengineering
and strategy projects. She spearheaded programs in professional
skill development and project planning which increased the
overall project effectiveness. Prior to American Express,
Susan focused on global alliances as an independent consultant
with the American Stock Exchange. She began her consulting
career at Mitchell Madison Group/MarchFirst where she led
an international team in the planning and development of a
new business venture, performed strategic and market analysis,
and developed comprehensive sourcing solutions.
Susan joined AMI in 2003. She received her PhD, MPh, and MA
from Columbia University and has a Bachelor of Arts from Wellesley
College. While at American Express she received a number of
awards for her work in reengineering and team effectiveness.
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