Our consultants stand out. Integrity and commitment to excellence are at our core. Our team includes:

	Organization Development Experts
	Business Strategists
	Thought Leaders in Change Management
	Project Managers
	Process Specialists

AMI consultants have graduate degrees in business and/or science. On average, we have twelve years of consulting and business experience in a variety of industries. Our consultants have experience with the following organizations:
We are passionate about working with organizations to help them achieve their goals.

The AMI Team

Annie Merkle, MA, President and Founder
Annie Merkle is the founder and President of The AMI Solution. She has designed, developed and delivered successful team development and organizational change management programs for Fortune 100 companies, non-profit organizations, and small businesses. Annie began consulting with Ernst & Young in their business transformation practice. With E&Y, she served as project leader for a Human Resource transformation project at a Fortune 50 financial services firm. Prior to consulting, Annie served in several capacities in a variety of organizations. She began her career in the Information Technology Division of Federal Express, serving as a systems trainer and business analyst before taking on major international project management roles and change management assignments. Her process development and change management expertise improved the effectiveness of the IT organization and a number of business operations in North America, Latin America, and Europe. After FedEx, Annie was an account manager with a subsidiary of Briggs & Stratton where she established operating cost reductions for OEM clients through improved communications with their dealer networks. She also experienced Silicon Alley’s dot-com years as Vice President of Corporate Development at TechSpace, Inc. (a provider of short-term flexible office space) where she established its business solution service line for its dot-com clients.

Annie founded AMI in 2001. She received her Masters in Organizational Psychology from Columbia University and her Bachelor of Arts from the University of Michigan. She is on the Board of Directors of the Organizational Development Network of Greater New York and is a guest lecturer with the Organization and Leadership program at Columbia University.
 

Susan Ward, PhD, Principal
Susan Ward heads AMI’s internal operations and client focused process and strategy projects. She has a broad range of experience including reengineering and team effectiveness and expertise in data collection and analysis. Susan came to AMI from American Express where she led internal reengineering and strategy projects. She spearheaded programs in professional skill development and project planning which increased the overall project effectiveness. Prior to American Express, Susan focused on global alliances as an independent consultant with the American Stock Exchange. She began her consulting career at Mitchell Madison Group/MarchFirst where she led an international team in the planning and development of a new business venture, performed strategic and market analysis, and developed comprehensive sourcing solutions.

Susan joined AMI in 2003. She received her PhD, MPh, and MA from Columbia University and has a Bachelor of Arts from Wellesley College. While at American Express she received a number of awards for her work in reengineering and team effectiveness.