"Culture eats strategy for breakfast."

A brilliant strategy becomes suddenly dull if the people required to implement it continue working the way they always have. Effectively managing change requires strong leadership, a clear sense of purpose, effective communication, and meaningful inclusion of the people who will need to make the key changes.

Processes, structures and systems will also need to be aligned to support and reinforce the change. However, the support of the organization - the people - is what will make or break the strategy. When AMI works with leaders to manage change, we focus on the transformational components related to the people in addition to addressing the tools and support mechanisms that will enable positive, enduring change.

Client Goal	The AMI Solution
International operations group required by regulators to transition from a manual to an automated environment	Defined the organization's new business processes Developed the management communications for informing the organization throughout the project Developed the systems training program Trained the organization on the new business processes and impact on roles
IT division was implementing a new business strategy and supporting processes in order to transition from a maintenance focused systems development shop to a customer focused shop driven by business strategy.	Refined the approach to the business processes to ensure the appropriate people were in the right roles to be successful Established a prioritization structure to guide decision making for future and ongoing projects Designed and implemented training and tools to address gaps Developed communications and the processes to inform IT organization and internal customers of business drivers for the change and the direct impact to their roles and expectations

Onboarding
Organization Effectiveness
Team Productivity
Facilitation